Characters from 1972 to 1975 (series 1, 2 and 3)
Ladies' Intimate Apparel
- Mrs Betty Slocombe
- Miss Shirley Brahms
Men's Ready Mades
- Mr Ernest Grainger
- Mr Wilberforce Clayborne Humphries
- Mr James Lucas
Floorwalker
- Captain Stephen Peacock
Department Manager
- Mr Cuthbert Rumbold
Store Owner
- Young Mr Grace
Packing and Maintenance
- Mr Mash
Characters from 1976 to 1977 (series 4 and 5)
Ladies' Intimate Apparel
- Mrs Betty Slocombe
- Miss Shirley Brahms
Men's Ready Mades
- Mr Ernest Grainger
- Mr Wilberforce Clayborne Humphries
- Mr James Lucas
Floorwalker
- Captain Stephen Peacock
Department Manager
- Mr Cuthbert Rumbold
Store Owner
- Young Mr Grace
Packing and Maintenance
- Mr Harman
Characters in 1978 (series 6)
Ladies' Intimate Apparel
- Mrs Betty Slocombe
- Miss Shirley Brahms
Men's Ready Mades
- Mr Percival Tebbs
- Mr Wilberforce Clayborne Humphries
- Mr James Lucas
Floorwalker
- Captain Stephen Peacock
Department Manager
- Mr Cuthbert Rumbold
Store Owner
- Young Mr Grace
Packing and Maintenance
- Mr Harman
Characters in 1979 (series 7)
Ladies' Intimate Apparel
- Mrs Betty Slocombe
- Miss Shirley Brahms
Men's Ready Mades
- Mr Harry Goldberg
- Mr Wilberforce Clayborne Humphries
- Mr James Lucas
Floorwalker
- Captain Stephen Peacock
Department Manager
- Mr Cuthbert Rumbold
Store Owner
- Young Mr Grace
Packing and Maintenance
- Mr Harman
Characters in 1981 (series 8)
Ladies' Intimate Apparel
- Mrs Betty Slocombe
- Miss Shirley Brahms
Men's Ready Mades
- Mr Grossman (5 episodes)
- Mr Klein (3 episodes)
- Mr Wilberforce Clayborne Humphries
- Mr Bert Spooner
Floorwalker
- Captain Stephen Peacock
Department Manager
- Mr Cuthbert Rumbold
Store Owner
- Old Mr Grace
Packing and Maintenance
- Mr Harman
Characters from 1983 to 1985 (series 9 and 10)
Ladies' Intimate Apparel
- Mrs Betty Slocombe
- Miss Shirley Brahms
Men's Ready Mades
- Mr Wilberforce Clayborne Humphries
- Mr Bert Spooner
Floorwalker
- Captain Stephen Peacock
Department Manager
- Mr Cuthbert Rumbold
Store Owner
- Mr Grace (invisible character)
Packing and Maintenance
- Mr Harman