Characters

=Characters from 1972 to 1975 (series 1, 2 and 3)=

Ladies' Intimate Apparel
- Mrs Betty Slocombe

- Miss Shirley Brahms

Men's Ready Mades
- Mr Ernest Grainger

- Mr Wilberforce Clayborne Humphries

- Mr James Lucas

Floorwalker
- Captain Stephen Peacock

Department Manager
- Mr Rumbold

Store Owner
- Young Mr Grace

Packing and Maintenance
- Mr Mash

=Characters from 1976 to 1977 (series 4 and 5)=

Ladies' Intimate Apparel
- Mrs Betty Slocombe

- Miss Shirley Brahms

Men's Ready Mades
- Mr Ernest Grainger

- Mr Wilberforce Clayborne Humphries

- Mr James Lucas

Floorwalker
- Captain Stephen Peacock

Department Manager
- Mr Cuthbert Rumbold

Store Owner
- Young Mr Grace

Packing and Maintenance
- Mr Harman

=Characters in 1978 (series 6)=

Ladies' Intimate Apparel
- Mrs Betty Slocombe

- Miss Shirley Brahms

Men's Ready Mades
- Mr Percival Tebbs

- Mr Wilberforce Clayborne Humphries

- Mr James Lucas

Floorwalker
- Captain Stephen Peacock

Department Manager
- Mr Cuthbert Rumbold

Store Owner
- Young Mr Grace

Packing and Maintenance
- Mr Harman

=Characters in 1979 (series 7)=

Ladies' Intimate Apparel
- Mrs Betty Slocombe

- Miss Shirley Brahms

Men's Ready Mades
- Mr Harry Goldberg

- Mr Wilberforce Clayborne Humphries

- Mr James Lucas

Floorwalker
- Captain Stephen Peacock

Department Manager
- Mr Cuthbert Rumbold

Store Owner
- Young Mr Grace

Packing and Maintenance
- Mr Harman

=Characters in 1981 (series 8)=

Ladies' Intimate Apparel
- Mrs Betty Slocombe

- Miss Shirley Brahms

Men's Ready Mades
- Mr Grossman (5 episodes)

- Mr Klein (3 episodes)

- Mr Wilberforce Clayborne Humphries

- Mr Bert Spooner

Floorwalker
- Captain Stephen Peacock

Department Manager
- Mr Cuthbert Rumbold

Store Owner
- Old Mr Grace

- Young Mr Grace (two guest appearances)

Packing and Maintenance
- Mr Harman

=Characters from 1983 to 1985 (series 9 and 10)=

Ladies' Intimate Apparel
- Mrs Betty Slocombe

- Miss Shirley Brahms

Men's Ready Mades
- Mr Wilberforce Clayborne Humphries

- Mr Bert Spooner

Floorwalker
- Captain Stephen Peacock

Department Manager
- Mr Cuthbert Rumbold

Store Owner
- Mr Grace (invisible character)

Packing and Maintenance
- Mr Harman